PRIVACY POLICY

Last updated: THURS DEC 11 2025

 

Introduction

At AUSSIE GOT IT, we respect your privacy and are committed to protecting the information you share with us. This policy explains how we collect, use, store, and safeguard your data when you use our services, including integrations with BookingKoala and Square.

 

Information We Collect

When you use our platform, we may collect:

 

• • Booking and Scheduling Data: Appointment details entered through BookingKoala.

• • Payment Information: Processed securely through Square. We do not store full payment card details.

• • Calendar Data: If you connect your Google Calendar, we access event titles, times, dates, and attendee information to sync appointments.

We only request the minimum information necessary to provide our services.

 

How We Use Information

Your information is used solely to:

 

• • Schedule and manage appointments.

• • Process payments securely.

• • Provide reminders and service updates.

We do not analyze, profile, or use your data for advertising or marketing purposes.

 

Text Messaging (SMS) Communications

 

1. How We Use SMS Messages

We use text messages to support your service experience, including:

• Appointment confirmations and reminders

• Technician‑on‑the‑way notifications

• Service updates and follow‑ups

• Requests for feedback related to completed services

• Important account or scheduling information

We do not use SMS for unsolicited marketing unless you have explicitly opted in.

2. How You Opt In

You may opt in to receive SMS messages when you:

• Submit a service request through our website

• Complete our online booking form

• Contact us through Facebook or other social platforms

• Provide your phone number directly to our team for service communication

By providing your phone number, you consent to receive text messages related to your service request.

3. How You Opt Out

You may opt out of SMS messages at any time by replying STOP to any message. Your opt‑out request is processed immediately, and no further messages will be sent unless you opt in again.

4. What Data We Collect Through SMS When communicating via SMS, we may collect:

• Your phone number

• Message content you send to us

• Delivery and interaction data (e.g., whether a message was delivered)

This information is used solely to manage your service and communication preferences.

5. How We Protect Your SMS Data

We take reasonable administrative, technical, and physical measures to protect your SMS‑related information, including:

• Secure transmission of messages through approved providers

• Restricted access to communication logs

• No selling or sharing of SMS data with third parties for marketing purposes

Your information is used only to support your service with AUSSIE GOT IT.

6. Third‑Party Messaging Providers

We may use trusted third‑party platforms to send and receive SMS messages. These providers process your information only to deliver messages on our behalf and must comply with applicable privacy and security standards.

7. Data Retention

SMS communication records are retained only as long as necessary to support your service, comply with legal obligations, or maintain accurate business records. You may request deletion of your communication history at any time.

Data Storage & Security

• • Calendar data is used in real-time for syncing and is encrypted during transmission.

• • We do not store Google Calendar data on external servers.

• • Payment data is handled by Square with industry-standard security.

• • All other information is stored securely and retained only as long as necessary.

 

Data Retention & Deletion

• • User data is automatically deleted 30 days after the close of service.

• • You may also request deletion at any time, and we will permanently remove your information from our systems.

 

Sharing of Information

• • We do not sell, rent, or share your information with third-party sites.

• • Limited sharing may occur only with trusted providers (e.g., Square for payments) strictly to deliver the services you request.

 

Your Rights

You have the right to:

• • Access the information we hold about you.

• • Request corrections or updates.

• • Request deletion of your data.

To exercise these rights, please contact us at: support@aussiegotit.com

 

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted at http://aussiegotit.com/privacy-policywith the updated date.

 

Who we are

Shoppe Justcause LLC dba AUSSIE GOT IT.
Our website address is: https://aussiegotit.com.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

 

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where your data is sent

Visitor comments may be checked through an automated spam detection service.