There is a quote I return to often:
“CHOOSING THE RIGHT CLIENTS IS JUST AS IMPORTANT AS BEING CHOSEN.”
In the early days of building Aussie Got It, Reece and I had to learn that the hard way. We followed the dollar when we should have listened to our spirit.
We took on clients whose energy did not align with ours and paid for it in ways that went beyond money. Eventually we made a commitment to ourselves: we would be intentional about who we serve, and we would trust that the right people would find us. What happened next changed everything.
How A Yelp Review Started A Movement
It began with a woman named Riandra Doda, owner of Matiki Island BBQ, who found us on Yelp while looking for a house cleaning team she could trust. GONE, the Las Vegas home organization company owned by Kara and Maciej, had just completed a full declutter and organization of her home. Riandra wanted cleaners who would honor the work that had just been done. She wanted people, not just a service.
We showed up. We took care of her home the way we take care of every home: with plant-based Koala Eco products, attention to every corner, and the belief that a clean space is the foundation of a clear mind.
Riandra left us a review that stopped us in our tracks. She wrote about trust, about feeling seen, about what it meant to have a team that treated her home like it was their own. Then she asked us to clean her restaurant as it opened its fourth Las Vegas location. And then she said something that changed the trajectory of our business entirely:
“YOU SHOULD MEET MY HOME ORGANIZERS. I THINK YOU’D HAVE A LOT OF SYNERGY.”
She was right. It was a match made in intentional networking heaven.
A Dinner That Felt Like Destiny
When Reece and I first met Kara and Maciej of GONE, we knew immediately. There was no awkward small talk, no feeling each other out. These were people with a serving heart. Their approach to community, to showing up with compassion and care, mirrored everything we had built Aussie Got It around.
We invited them to our home for dinner. We ordered in from our favorite vegan spot at the time, Veggi-EAT in Henderson. Time flew by the way it only does when you are exactly where you are supposed to be. We talked about connection, about the belief that there are no coincidences, only things that coincide. We talked about building something that went beyond referrals and revenue. Something that felt more like a village.
By the end of that February 2025 evening, we knew we were on to something. Together, Aussie Got It and GONE could offer Las Vegas homeowners something rare: a full-circle, luxury home experience that cared not just for the space but for the human living inside it.
“WHEN IT’S THE RIGHT FIT, YOU FEEL IT IMMEDIATELY.”
Celina, Izzy, & the Power of Showing Up
A few months into our partnership, Kara introduced us to Celina Castaldi, who had been living in Las Vegas for some years after relocating from Orange County. Celina was going through a transition. Life had been heavy and the clutter in her home was a reflection of everything she was carrying. Kara came in first, bringing order, space, and breathing room. Then Aussie Got It followed with deep cleaning, handy services, and even some landscaping support.
There is something that happens when you work in someone’s home during a tender time in their life. Celina opened up about what she had been through. And I shared something I had learned through Buddhist studies: that our environment is a reflection of ourselves.
If our garden needs watering, we have been given the gift of awareness. Because what else do we need to tend to?
I introduced her to plants. She took to them immediately. When Celina’s mother Izzy Barton relocated to Summerlin after retiring from Santa Monica, she had already decided she was going to work with us. She had watched Kara’s before and after transformations on Instagram. She had heard Celina talk about what our partnership had done for her home and her mindset. And she had just lost her husband. She was starting a new chapter in a new city and she needed a support system she could trust.
We became that for her.
Izzy Barton at The Atrium in Henderson, Nevada.
Christmas dinner at Harlo Steakhouse in Summerlin, Las Vegas. J Alexander and Reece of Aussie Got It and Kara and Maciej of GONE celebrated the holiday season with clients Izzy Barton and Celina Castaldi — the moment clients became family.
The Dinner That Made Us Cry
Las Vegas is one of the most transient cities in America. People come and go.
Connections are surface-level. Reliable, caring, community-rooted people are genuinely rare here. Which is exactly why, when you find your people, you hold on.
Celina and Izzy invited all of us to dinner at Harlo Steakhouse in Summerlin during Christmas. Reece and I did not know what to expect. What happened that evening is something I will carry for the rest of my life.
We shared food, stories, and everything we had each learned that year. And then came the moment that undid me completely.
Kara and Maciej gave us Hyacinths in small glass vases. Living flowers. And I began to tear (tears of love, warmth, growth, hope, acceptance).
Because back in February, during that very first dinner at our home, I had shared something I learned through Buddhist teachings about the difference between giving someone cut flowers, something taken from the earth and slowly dying, versus giving a living plant, something still growing and full of life. I had talked about the symbolism of choosing life, choosing growth, in everything we give and receive.
Kara and Maciej had listened. They had carried that conversation for ten months. And they showed up with living flowers.
Then Celina told us something that finished what those flowers started. She had named two of her plants after Reece and me. She looks forward to caring for them. They have brought her peace.
“THE STRONGEST RELATIONSHIPS ARE INTENTIONAL ON BOTH SIDES.”
After every visit, Aussie Got It leaves clients with Koala Eco plant-based, non-toxic cleaning products. Because we don’t just clean your home — we equip you to maintain it. Pictured at client Celina Castaldi’s home in Las Vegas.[/caption]
What the Koala Eco On the Lazy Susan Means
After every visit, Aussie Got It leaves clients with Koala Eco plant-based, non-toxic cleaning products. Because we don’t just clean your home — we equip you to maintain it. Pictured at client Celina Castaldi’s home in Las Vegas.
After every visit we leave our clients with Koala Eco products. Plant-based, non-toxic, beautiful on a countertop. At Celina’s home I placed them on a lazy susan in her kitchen. It was intentional.
We do not just clean spaces. We leave them better than we found them. Better in ways that last beyond the visit. We raise the vibration of a room. We inspire people to reach for the right tools. We equip them with products that are safe for their children, their pets, their bodies, and the earth.
The Koala Eco on the lazy susan is the physical reminder that we were there. That we cared. That the standard we hold for your home is the same standard we hold for our own.
Why We Are Not for Everyone
Approximately 1 in 6 Americans aged 55 and older are living without children.
That number is rising. As our population ages, more and more people will move to new cities, rebuild their lives, and need a support system they did not arrive with.
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Reece and I think about this a lot. We think about Izzy. We think about what it means to move across the country after losing your partner and walk into a city that does not know your name. And we think about what it meant that she already had a team waiting for her. That is what community does. That is what intentionality builds.
We are not for everyone. We have walked away from clients when the energy was not right and every time we did it quietly, we created space for someone like Celina, like Izzy, like Riandra, to walk in.
“WE’RE NOT FOR EVERYONE – AND THAT’S EXACTLY WHY OUR CLIENTS LOVE US.”
We sit in silence. We meditate. We believe like attracts like. We believe there is a higher power, call it what you will, that leads us to meet people where they are. And we believe that the people who find Aussie Got It and GONE find us because they are meant to.
Money is energy. In this work, we exchange energy with every client. You do not want everyone’s energy and your energy is not for everyone. It should be nurtured, protected, and shared where it is reciprocated, or given with intention where it is not, but you should always know the difference.
The Village We Are Building In Las Vegas
Reece and I have grown Aussie Got It entirely by word of mouth. No paid ads. No cold outreach. Just the work speaking for itself and the community passing our name to people they love.
Our partnership with GONE has grown the same way. We share referrals with clients who resonate with our story and our energy. When we meet new people their spirits feel familiar. It feels less like networking and more like a village finding itself.
One day it will be Reece and I who need help. One day we will be the ones moving to a new city, starting a new chapter, leaning on a support system we built with intention over decades. We believe in being the change we want to see in the world. We believe in paying it forward. We believe in looking out for our community because we are all we have.
Izzy and Celina are not clients anymore. They are family. Kara and Maciej are not business partners. They are family. Riandra is not a review on Yelp. She is the reason all of this happened.
And it all started with a house cleaning in Las Vegas.
If you are looking for Las Vegas house cleaning services or a Las Vegas home organizer you can trust, we would love to meet you.
